Our policy at lasts 30 days. If 30 days gone by since your purchase, unfortunately, we can’t offer you refund or exchange.

To acceptable for a return, your item must be unused and in the same condition that you received it. It must also the original packaging.

Additional non-returnable item: * Gift cards * Downloadable software product * Some health and personal care item

To complete your return, we needed a receipt or proof of purchase.

Restocking fee:

No restocking fee

Return shipping fee:

No return fee

Remorse fee:

No remorse fee

Sale items (if applicable) Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us mail at: [email protected]

Refunds (if applicable)

Once your return is receive and monitor, Personal Threads Store will send you an email to notify you that Personal Threads Store have received your returned item. Personal Threads Store will also notify you of the approved or not. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

For more information 

Contact us

Support Time: 24/7 Mail: [email protected] Address: 77 Setauket Trl, Medford Lakes, NJ 08055